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Are your products Vegan & Vegetarian friendly?
When should I expect my order?
Why is my Tracking Number not working? I don’t see any updates?
Order Problems?
Return Policy
How do I choose my Foundation shade?
Do you offer Wholesale?


Are your products Vegan & Vegetarian friendly?
Yes, almost all of them are. Please read the listing it will state if it’s not.

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When should I expect my order?
We usually ship orders withing 24-48hrs (Weekdays), but Please allow up to 5 Business days for us to ship out your order. Items are prepared fresh when you place your order. You will receive a Paypal notice with your Delivery Confirmation once shipped. **Please allow adequate transit time for delivery, especially during holidays & peak seasons**

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Why is my Tracking Number not working? I don’t see any updates?
We ship via USPS First Class, Priority & USPS International First Class or Priority mail. This is not an actual tracking number. It is a Delivery Confirmation number, which means it updates upon Delivery. Sometimes it does get scanned along the way & updates, but the majority of the time it doesn’t.

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Order Problems?
Please let us know right away if there is a problem with your order. We always check several times to insure everything is correct. If there is a discrepancy, please let us know within 3 Business days of receiving your package, so we can assist you.

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Return Policy
I’m sorry we don’t accept returns due to the nature of our products. These type of items cannot be returned for Health & Sanitary purposes. We want to insure the safety of all customers. However, we do offer samples and highly recommend them if you are unsure of a product/color. Thank you for understanding

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How do I choose my Foundation shade?
For detailed information about shades, please read our helpful guide to color. In all Foundation listings there is a photo with a reference chart to our colors. Please choose the color closets to your skin shade. Even if you choose a shade a bit too light or dark, once it warms up to your skin it will blend in perfectly & adjust to your coloring

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Do you offer Wholesale?
Yes, please contact us for wholesale pricing. Discounts vary depending on quantity & items purchased.

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Last Updated: 5 Jul 2010 07:32:24 PDT home  |  about  |  terms  |  contact
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